Georgian College Jobs | Part-time Food and Beverage Coordinator – Multiple Vacancies Jobs Employment In Barrie, Ontario

This position has multiple vacancies.

Located in Barrie and reporting to the Operations Manager the incumbent provides front-of-house service of the Barrie campus café (The First Class Café (TFC)) and the full-service restaurant / pub / catering service (The Last Class (TLC)). Leading by example the incumbent will ensure customer satisfaction, promote a strong team culture, and support our student staff in delivering high quality service. Specific duties include but are not limited to:

• Adhering to food safety and sanitation standards
• Providing functional guidance to student employees including orientation, demonstration of tasks, and reinforcement of food safety and sanitization standards
• Maintaining equipment by ensuring maintenance is scheduled as required and equipment is cleaned
• Ensuring supply levels are maintained, and notifies Chef/Operations Manager when inventory/supplies are low
• Addressing escalated client issues and triages to Manager where required
• Using Point of Sale System (POS) to enter orders and process payments. Complete closing/balancing of cash transactions
• Assisting with general office duties as required
• Ensuring staff report to shifts on time and guides the staff in sections based on operational daily needs
• Meeting with part-time staff daily at the start of a shift and communicates any contests, content specials, or out of stock items to team working
• Ensuring all guests receive a high-quality guest experience
• Communicating staff activities and guest experiences in a daily log record
• Ensuring food and beverage is delivered in a timely manner to guests
• Reviewing, monitoring and assisting in creating prep sheets for product stock throughout the day
• Ensuring cash handling procedures are adhered to
• Ensuring service times and food quality are monitored and any concerns addressed with Chef and Operations Manager
• Ensuring waste products are documented on waste sheets
• Assisting Manager with staff to ensure they receive their scheduled breaks and coverage is available
• Contacting staff to provide shift coverage where required based on staff availability list. Under the direction of the Manager, makes changes to the hours of operation based on customer use
• Acting as the lead on the floor to provide support to student staff
• Creating server floor plans for daily operations
• Compensating a guest for less than favourable service and or meal, with approval from the Manager
• Reporting any incidents / injuries that occur to Manager
• Preparing invoices for catering clients as approved by Chef, General Manager and Administrative and Catering Assistant
• Ensuring catering requests are completed and delivered to customers
• Providing functional guidance to student employees for catering requests

QUALIFICATIONS:

• Successfully completed secondary school
• Smart Serve
• Food Handler Certification Course would be considered an asset
• Three years experience in a busy, fast paced restaurant
• Restaurant supervisory experience is an asset
• Catering experience is an asset
• Experience and working knowledge POS. Experience with Micros POS considered an asset
• General computer skills and knowledge would be considered an asset
• Problem solving and conflict resolution skills to respond to inquiries and resolve issues
• Demonstrated planning and organizational skills with the ability to multitask, set priorities, and meet conflicting deadlines
• Proven ability to take initiative, work independently, and within a team environment
• Ability to thrive in a fast-paced environment

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Indigenous ancestry, racialized persons, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Applications for this position must be received by 11:59p.m. on August 9, 2022. While we thank all applicants, only those contacted for an interview will be acknowledged.